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Returns:
If the product received is not what you expected or you have simply changed your mind, Glitz et al will be happy to refund your order in full less the shipping charges within 30 days of delivery. Items returned after (30) days but within 60 days will be accepted but will incur a 50% restocking fee. The credit balance after the restocking fee will be applied as a Glitz Credit only. No Returns accepted after (60) days. All returns must be accompanied by a copy of your invoice.
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Dozen Pack Returns:
When returning items in less than dozen quantities, originally purchased by the dozen, at the dozen-price break – credit will reflect a charge of the difference in individual pricing for each item, plus any restocking fees that may apply. Simply put, you may not keep a partial dozen at the dozen-price break; the items kept will incur the individual pricing.
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Condition of Returned Merchandise:
Packaging must not be opened, torn, cut, written on, or bent out of shape. Product must not show any signs of wear or use. Only new merchandise may be returned.
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Exclusions:
Discounted merchandise, special order quantities or custom merchandise are NOT returnable.
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Defective Merchandise:
In the event defective merchandise is received, it will be replaced, providing a claim is made within (30) days of delivery. Defective merchandise must be returned for replacement. If you need the replacement merchandise shipped immediately, you will be charged for the new merchandise, and then credited back for the defective merchandise when it is returned to us.
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Shipping Address:
Please "insure" the package and send to:
Glitz, et al, Ltd.
1702 Canal Dr.
Carolina Beach, NC 28428
ATTN: Returns
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Shipping Charges:
Customer will be responsible for all shipping and insurance charges on returns and additional shipping charges will be incurred for any exchanges made at customers request. Merchandise returned for an exchange will incur additional shipping charges.
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Order Cancellation:
Orders places by telephone or on the website may not be cancelled once they are processed and sent to the shipping department.
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